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AppleCare offers a range of service and support products to meet your needs. In addition, there are numerous online resources within the AppleCare Support website that provide valuable information and instruction.
Key Features
Up to three years of telephone support
Get direct telephone access to Apple's own technical support group, the people who know your system best. AppleCare representatives can help troubleshoot Apple hardware; the Mac OS, including Mac OS X; and many Apple-branded consumer applications. AppleCare Protection Plan coverage begins after your 90-day complimentary support period expires and extends for three years from the computer's purchase date.*
Three years of Apple-certified repairs
With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty.
Dedicated web-based support resources
You can help keep your Apple products running smoothly with the resources available on the AppleCare Protection Plan website. You'll find comprehensive product information and technical resources, including the AppleCare Knowledge Base, Discussions, and Software Downloads.
Powerful diagnostic tools
You will receive the AppleCare Protection Plan CD, which includes TechTool Deluxe from Micromat. This powerful tool can not only test your product's major hardware components, it can also repair certain system conflicts.
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AppleCare Protection for iPod
The iPod and iTunes are perfectly attuned to each other, so you enjoy a stellar listening experience. That's because Apple has designed and engineered the hardware and the software to work seamlessly at every level.
- Extends telephone technical support to two years from the date of iPod purchase
- Extends hardware coverage to two years from the date of iPod purchase
- Provides expert support for both Mac and Windows users
 AppleCare for iPod Nano / Shuffle
AppleCare Protection Plan iPod 2 Year Enrollment Kit
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AppleCare Protection Plan for Apple TV
The AppleCare Protection Plan provides service and support from the people who know your Apple TV best. For up to two years from the original purchase date of your Apple TV, you get direct, one-stop access to Apple?s award-winning telephone technical support for questions about using your Apple TV. And you get global repair coverage – both parts and labor – on your Apple TV and included accessories.
AppleCare Protection Plan for Apple TV - Enrollment Kit
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AppleCare Premium Support Service and Support Plan for Xserve
The AppleCare Premium Service and Support Plan delivers up to three years of 24/7 telephone and email support - with 30-minute response. For Xserve, the plan covers server administration and network management issues using the graphical user interface of Mac OS X Server.
AppleCare Premium Service and Support Plan for Xserve
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AppleCare Parts Kits for Xserve
This kit is designed for quick and easy swapping of crucial parts; no special training or certification is required. AppleCare Service Parts Kits let you keep key modules handy to address the most common hardware failures
AppleCare Service Parts Kits for Xserve
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AppleCare Xsan Support
AppleCare Xsan Support delivers a year of priority phone and email support for your storage deployment. You'll have direct access - 24 hours a day, 7 days a week - to Apple's dedicated Xsan Support team. These experts provide in-depth problem solving assistance with Xsan.
AppleCare Xsan Support
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*AppleCare Terms and Conditions
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