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Product Returns
About Zones > Customer Care > Product Returns

To return a product to Zones, Inc. you will need to request a Return Authorization number. This can be done through your account executive or through one of the options below.

To request a return by phone:
Please contact our Customer Service department at 1-800-248-9948 M-F 6am-5 pm.

By email:
customerservice@zones.com

By electronic form online:
Please provide the following information for a returns request:

Customer Name:	^*
Company Name:	^*
Phone Number:	^*
Email Address:	^*
Order Number:	^*

Item # to be returned*	Item serial number*	Reason for return request*	Quantity*
1)
Has Product been opened?* Yes No
Do you have the original packaging?* Yes No

2)
Has Product been opened?* Yes No
Do you have the original packaging?* Yes No

3)
Has Product been opened?* Yes No
Do you have the original packaging?* Yes No

4)
Has Product been opened?* Yes No
Do you have the original packaging?* Yes No

5)
Has Product been opened?* Yes No
Do you have the original packaging?* Yes No

If more than 5 items need to be returned, please contact our customer service department at 1-800-248-9948

To see if your product qualifies for a return authorization number please view our policies. If your product qualifies under our return policy, please allow 24 hours for initial contact from our returns center.

^*Required fields

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